Privacy Policy
Last updated: May 2026
Pranamaya Freediving (“Pranamaya”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, register for courses or activities, or interact with our services through https://www.pranamayamexico.com.
By using this website, you agree to the practices described in this policy.
1. Data Controller
The data controller responsible for the processing of your personal information is:
Julien Roger Jean Borde
Pranamaya Freediving
Playa del Carmen, Quintana Roo, Mexico
Email: info@pranamayamexico.com
2. Information We Collect
We may collect and process the following categories of personal information:
Contact Information
- Full name
- Email address
- Phone number
- Country of residence
Booking & Registration Information
- Course or activity selection
- Dates and reservation details
- Emergency contact information
Health & Safety Information
For safety reasons related to freediving activities, we may collect limited health-related information during registration processes, including:
- Medical conditions relevant to freediving
- Fitness declarations
- Health questionnaires
- Emergency medical information
This information is collected strictly for participant safety and operational risk management.
Technical & Usage Data
When you browse our website, certain technical information may be collected automatically:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
Communication Data
We may keep records of communications sent through:
- Contact forms
- Email exchanges
- WhatsApp communications
- Newsletter subscriptions
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and booking requests
- Organize freediving courses, trips, and activities
- Ensure participant safety
- Provide customer support
- Improve website performance and user experience
- Send newsletters or updates when consent has been provided
- Comply with legal or regulatory obligations
We do not sell your personal data.
4. Legal Basis for Processing
Depending on your location and applicable regulations, we process your information based on:
- Your consent
- The performance of a contract or booking
- Legitimate business interests
- Legal obligations
- Safety requirements related to freediving activities
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
These technologies may include:
- Essential cookies
- Analytics cookies
- Embedded third-party content
- Security and spam prevention tools
A consent banner allows users to manage cookie preferences in compliance with applicable regulations.
6. Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- Google reCAPTCHA
- Google Maps
- YouTube embeds
- Trustindex.io
- Hosting services provided by o2switch
These services may collect certain technical information in accordance with their own privacy policies.
Some data may be processed outside your country of residence, including in the United States or the European Union.
7. Data Retention
We retain personal data only for as long as necessary:
- To provide requested services
- To comply with legal obligations
- To manage safety documentation
- To resolve disputes or enforce agreements
Health-related information is retained only for operational safety purposes and is handled with increased confidentiality.
8. Data Security
We implement commercially reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
However, no online transmission or storage system can be guaranteed to be 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Restrict or object to certain processing activities
- Request a copy of your information
To exercise these rights, contact:
info@pranamayamexico.com
10. External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.
11. Children’s Privacy
Our services are not directed toward children without parental supervision. We do not knowingly collect personal information from minors without appropriate consent.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or technical changes.
The updated version will always be published on this page with the revised date.
13. Contact
For questions regarding this Privacy Policy or your personal data, contact:
Pranamaya Freediving
info@pranamayamexico.com